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Getting Started
Yes, we provide periodic review sessions during implementation to allow for feedback, ensuring the final output aligns perfectly with your vision.
It depends on the project size, but typically ranges from 15 to 60 business days, including analysis, design, and programming phases.
Yes, we commit to signing a service agreement that clearly outlines the scope of work, obligations, and timeline to ensure your rights and work transparency.
We begin by reviewing your entity's current documents to ensure readiness, then provide you with the necessary requirements for each authority before officially starting the procedures.
The process starts with a consultation to understand your entity's needs, followed by a detailed technical and financial proposal. Upon approval, a formal contract is signed to protect both parties' rights and outline the implementation timeline
Services & Fees
We accept official bank transfers, credit card payments, and provide installment plans for major technical projects.
Yes, we offer integrated "Entity Establishment" packages that provide significant discounts compared to ordering each service individually.
Pricing is determined based on required features (e.g., payment gateways, shipping integration, number of languages) and database size.
Our fees cover consultation, file preparation, and follow-up. Any fees imposed by authorities or platforms are paid directly by the client.
No , The vary is on services fees only such as Vendor Code registration, Cybersecurity Compliance,..etc ,to ensure fair and competitive pricing
Warranty & Return
We provide a one-year technical warranty against any programming bugs or implementation flaws, with immediate repairs at no extra cost.
Yes, all our compliance work is based on updated (Aramco) controls, and we guarantee that the policies and procedures we prepare meet official audit requirements.
We commit to delivering initial drafts. If the client decides not to proceed at this stage, only the value of the work completed is deducted, and the remainder is refunded per contract terms.
We commit to following up and modifying any technical or administrative notes until approval is obtained. If rejection is for an unresolvable reason, the agreed refund policy applies.
We guarantee that submissions to official entities (like Vendor Code) meet the required standards. For creative services like Profile Design or Motion Graphics, we commit to a specific number of revisions to ensure total client satisfaction before final delivery
After Sales Services
Yes, we offer annual maintenance contracts that include security updates, backups, and performance optimization to ensure your platform always operates at peak efficiency.
Our technical support team is available to assist you in resolving any login, sending, or receiving issues to ensure your business remains uninterrupted.
Certainly. We keep open source files for our clients and offer data or design update services at nominal rates for our loyal customers.
Yes, we provide a comprehensive training session (online or in-person) to explain the dashboard, product and order management, and email handling.
Absolutely. Our relationship with clients doesn't end at delivery. We provide complimentary technical support periods for websites and apps, along with the ability to update official emails or corporate profiles as needed to ensure the continued excellence of your business